Information design consultant for Siegel & Gale, Fitzroy Street, London

June to October 1994

Rewrote complex information in plain English and improved the usability of forms, statements, manuals and suchlike. For example, I rewrote the mortgage terms and conditions for NatWest and helped redesign the Royal Mail’s forwarding form.

Left to do a job I’d been previously offered which had then disappeared – and returned unexpectedly.

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